We Know: How Teleconferencing Services Work

What Is teleconferencing?

Teleconferencing is exchanging information in real time between people and machines who are remote from one another but linked through a telecommunications system. Information may be exchanged via audio, video, and data services. A teleconference may use telephone, telegraph, teletype, radio, television, cable, and wireless systems.

Previously, you had to have your own extensive technology and a staff of technicians to run a teleconference. Today, a variety of companies are available to do it for you, either with equipment they can bring into your office or with online services you can access from your desktop.

In today's global businesses, teleconferencing services online can bring together people for meetings, even if some are in India, others in Italy, others in three corners of the US. And rates are now cheap enough that you can have regular teleconference meetings.

Can I teleconference from my computer?

With the new teleconferencing, your desktop can act as the telecom screen. You can make a presentation broadcasting yourself, or you can just set up a teleconference to share the data on your computer screen to walk others through it. The less data you have to deliver, the less expensive your teleconference will be. So, if you can skip the video feed and deliver data from your desktop to the other party's desktop, you'll probably save a lot of money.

What is teleconferencing software?

If you have regular teleconferences, investing in inexpensive software and hardware to support your teleconferences is probably the best route to take. Some of the best software for teleconferencing today includes:

  • Click To Meet (from the makers of CUSeeMe)
  • Microsoft NetMeeting (enhanced with eCollaboration, it's even better)
  • WebDemo

Besides these software packages, which are peer-to-peer based conferencing that's best for smaller groups, there are hundreds of hosted services you can use online for large groups that need robust support.

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